news

Happy New Years! Old & New Orders Newsletter

Lucy Ford

Goodbye 2017! Hello 2018

I'm bringing in the new year with a classy and simple new layout.

I'm so excited for these new FRAMED POSTERS! My 2017 had so many different products and I am letting everyone know that just because you can not see them on my site your orders with products that are unavailable now are still being sent. I apologize for delay in any 4x6 related orders my inventory has been off since June when I ran a free print giveaway. To fix it was going through 9,000+ orders myself, and I have 1,252 left. To fix this I've been doing 80 orders a day, and have about 15 more days until I'm actually finished. It's crazy, I apologize for the wait anyone has had to wait. I've switched to using a drop shipping company so I can work on 4x6 print orders while any new orders from January 2018 will print and ship automatically from a command center. I will not be selling unframed poster prints in 2018. I'm taking pride in my work this year by sharing with you how I believe my artwork should be shown, which is either on canvas or in a frame.

 
Pictured: 24x36 Framed Poster 

 

2017 ORDER QUESTIONS:

for order questions please refrain from "wheres my order" language and switch to using a template that offers a response. Using information on your order such as "My name is ______ and my order number is ______ , Has my order shipped?" It just makes it so I don't have to ask and the conversation goes faster to answer your question. If you didn't receive a confirmation, your order never processed. If you did and never received a shipping confirmation, I'm still working on your order. Shipping confirmations will have tracking numbers attached in the email. 

By using a shipping company in 2018 I will still be involved personally if you ask questions I am always open to answer them. Here is the rate of fulfillment disclaimer:

We take about 2-7 business days to create apparel products (t-shirts etc.) and 2-5 business days for non-apparel (posters etc.) products. Then you should add shipping times on top of that. Speed and price depends on product type and destination. It can get a bit confusing, that's why we've made these tables to help you out.

97.66% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less. 

TO BASIC EXPEDITED
USA 3-5 business days via USPS
3-8 business days via FedEx SmartPost
1-3 business days via FedEx
Canada 5-10 business days without tracking 1-5 business days via FedEx
Australia 5-10 business days without tracking 1-5 business days via FedEx
International from USA 5-20 business days without tracking 1-5 business days via FedEx
International from Europe 5-10 business days to Europe
10-20 business days worldwide
1-5 business days via FedEx

 

Thank you if you read this Blog! It is my first and I enjoyed writing it. If you want more Blogs about any topic at all please feel free to request :)

For any questions at all- 

lovelucyford@gmail.com - personal

shoplucyford@gmail.com - business


Newer Post